View the product-search option
Compare the complete cost
Write down the furniture price, delivery, assembly, required accessories and optional services. A lower item price can become a higher total when important services are missing.
Keep the important details
Save the offer, product description and order confirmation. Ask for written confirmation of delivery promises and included services.
- Model, finish, material, dimensions and features match your choice.
- Delivery address, floor, access and final room location are agreed.
- Assembly, connection work and packaging removal are clearly distinguished.
- A delivery date or period is stated.
- Return terms and collection charges are understandable.
Ask about materials and maintenance
Check the actual construction and care instructions rather than relying on broad marketing terms. Where a product carries an environmental label, check its criteria and whether that exact model is covered. A label on one product does not certify every item from the same brand.
Inspect the delivery
Check packages, model details and visible damage. Photograph problems and report them clearly to the seller. Do not sign a statement you have not checked. What happens next depends on the purchase terms and applicable consumer protections.
Support and applications
Where to ask for help with home adaptations
Support for disability-related adaptations is different from buying ordinary furniture. England and Wales use the council route for Disabled Facilities Grants. Northern Ireland has its Housing Executive route; Scotland has separate equipment and adaptation arrangements.
Where to apply or ask
Use the relevant national link below. Ask for an assessment of the changes needed, including any kitchen access or working-height problem.
- England and Wales: find the council application route
- Scotland: equipment and adaptations
- Northern Ireland: Disabled Facilities Grants
What to prepare
- Your address and housing status, including landlord details where relevant.
- A description of the daily activities that are difficult and any existing assessment.
- Plans and itemised quotes as requested by the assessor or grants team.
- Income, savings and other information if required for the relevant means test.
When to act
Contact the responsible body before starting work. Starting before approval can prevent grant support.
The responsible body determines the documents required in your case. Send personal evidence through its official channel, not through WOHNALIO.
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Prepare the floor before delivery
Check the recommendations for your flooring and furniture feet before choosing pads. Size, attachment and load must suit the furniture; pads do not replace secure anchoring.
Use your measurements and requirements to narrow the search before buying.
Three checks before you continue
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Buying furniture in United Kingdom
For second-hand furniture, check the seller, condition, recalls and relevant safety information, especially for upholstered items. Ask a commercial seller about applicable fire-safety requirements. Do not treat proposals for future furniture regulations as rules already in force. Confirm delivery and return terms before paying.
Office for Product Safety and Standards: buying second-hand goods
What would you like to work on next?
Plan your room before you buy the furniture
Measure the room, try the walking routes and check delivery access. Avoid furniture that fits on paper but gets in the way at home.
Explore the guideChoose a sofa or armchair that feels right at home
Check seat depth, support, fabric and clearance before buying. Find seating that suits how you relax and how you get up.
Explore the guideBedroom furniture: easy access and useful storage
Plan the bed, wardrobe and lighting together. Make a calmer bedroom with useful storage and clear everyday routes.
Explore the guideDoes the room need more than new furniture?
If access, doors or the bathroom need changing, plan those works before ordering furniture. Check the local guidance for permissions, support and suitable professional help.
Plan home adaptations